You will have access to highly experienced North American trainers with dozens of years of success. In addition, you will have the support of friendly Philippine based team leaders that have trained hundreds of call center professionals
Our services include:
CLOUD BASED CRM
This ensures that our staff can access our platform at virtually no cost. Our technology is hosted on world class data centers in the United states. This provides us scalability, reliability, speed, and security.
COMPREHENSIVE SUITE OF INDUSTRY LEADING TECHNOLOGY
At Greylock Resources we offer tried and tested technology required to run call center operations. Call center dialer, Outbound platform, Inbound platform, Email and chat support, Social media integration, CRM, virtual PBX, voip termination, speech analytics, and others.
SUPERB TECHNICAL SUPPORT WITH 24×7 ACCESS
Having a proven and trusted IT team that has been tried and tested for years solves challenges in minutes instead of hours or days. This keeps both sides of the equation happy and engaged.